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FAQ

What is your cancellation policy?

If you cancel at least 24 hours before the activity, you will receive a 100% refund.

What happens if I cancel less than 24 hours before the activity?

Cancellations made within 24 hours of the activity are normally non-refundable and cannot be rescheduled.

How can I cancel or change my booking?

Cancellations or booking changes must be requested in writing by email at fuerteventuratouristguide@gmail.com.

Do you offer group discounts?

Yes. Groups of more than 10 people receive a 10% discount. This discount cannot be combined with other discounts or offers.

How can I contact you if I have a question or complaint?

You can contact Fuerteventura Tourist Guide by email at fuerteventuratouristguide@gmail.com or by phone at +34 671 967 731.

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What people are saying about us

Overall rating ★★★★☆
4.7/5 based on 363 reviews
K

Kim Shore

★★★★★
2 years ago

Would highly recommend this excursion especially if hassan takes you, he truly was the host with most. He took some amazing family photos, ones that we will treasure for a life time. If you’re extra lucky, you may get to feed some chipmunks. 10/10 all round.

A

Angie Gardiner

★★★★★
2 years ago

Friendly tour guide, really helpful, kept everyone updated. Really interesting tour. Loved the sand dunes ❤️❤️

F

Ollie Hall

★★★★★
3 years ago

Great day exploring Lobos Island and corralejo. Hassin was a great tour guide and took great pictures for us to remember the experience by.

V

Marian Stoichitoiu

★★★★★
2 years ago

Absolutely wonderful !! Lovely staff, food and entertainment! Everything went just perfect! If you are lucky enough as we were, you can see some amazing dolphins 🩵 I will recomand 💯 %

J

Joshua Slowley

★★★★★
2 years ago

My partner and i had a lovely day, did not disappoint, we done everything we wanted and more! Would 100% recommend!

D

Daisy de Ville

★★★★★
3 years ago

A truly fantastic experience. We booked last minute due to another company letting us down and we are so glad we did. Lovely trip to Lobos Island, stopped on our way back to feed some chipmunks courtesy of Hassin providing us with the food. Hassin then took us to Popcorn beach and went out of his way photographing every group. A final stop at the dunes and Hassin yet again makes sure everyone has all their memories. He truly made this experience amazing! We have zero negatives of our day and can’t wait to book with the excursion center again